1. Introduction
Garuda Tech ("we," "us," or "our") operates an online AI development school accessible at garudate.live. We take the privacy of our students, prospective learners, and website visitors seriously and are committed to handling personal data with care.
This Privacy Policy describes what information we collect when you use our website, how we use it, how we protect it, and what choices you have regarding your data. By accessing or using our services, you acknowledge that you have read and understood this policy.
This policy applies to data collected through our website, course enrolment forms, and direct communications with our team. It does not cover data practices of third-party services we link to, which maintain their own privacy policies.
Our operations are based in Bangkok, Thailand. We process personal data in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and, where applicable, international data protection standards.
For privacy-related inquiries, contact us at [email protected] or write to us at the address below.
2. Data Collection
What personal data we collect
We may collect the following categories of personal information:
- —Contact information: Name, email address, and phone number when submitted through our enquiry or enrolment forms.
- —Course interest data: Which courses or programmes you express interest in, your stated background and learning objectives.
- —Technical data: IP address, browser type and version, device type, operating system, pages visited, and session duration — collected automatically when you access our site.
- —Communication records: Correspondence when you contact us directly by email or phone.
How data is collected
Data is collected through the following means:
- —Direct submission: When you complete a contact form or enrolment enquiry on our website.
- —Cookies and analytics: Automated data collection through browser cookies and analytics tools when you browse our site.
- —Email correspondence: When you reach us directly at our published email addresses.
Legal basis for processing
- —Consent: Where you have explicitly provided consent, such as agreeing to receive course updates or communications.
- —Legitimate interest: For purposes such as improving our website and understanding how visitors interact with our content.
- —Contractual necessity: Processing required to deliver course services to enrolled learners.
Data retention
Enquiry and contact form data is retained for up to 24 months from the date of last contact. Enrolment and course participation records are retained for up to 5 years following course completion. Technical and analytics data is retained for up to 12 months. You may request earlier deletion at any time by contacting us at [email protected].
3. How We Use Your Data
We use personal data for the following purposes:
- —Responding to enquiries: To answer questions submitted through our contact form or sent to us directly.
- —Course delivery: To manage enrolment, provide access to course materials, and communicate important updates to enrolled learners.
- —Communications: To send relevant information about courses or programmes you have enquired about, where you have consented to receive such messages.
- —Website improvement: To understand how our site is used and to make improvements that benefit our visitors.
- —Legal compliance: To meet obligations required under Thai law or other applicable legal frameworks.
We do not sell your personal data to any third party. We do not share personal data with advertising networks for the purpose of targeting advertisements.
Where we engage third-party service providers to support our operations (for example, analytics or email communication tools), those providers are engaged under appropriate data processing agreements and are not permitted to use your data for their own purposes.
4. Data Protection Measures
We take reasonable technical and organisational steps to protect your personal data from loss, misuse, or unauthorised access:
- —Encryption in transit: Our website is served over HTTPS. All data transmitted between your browser and our servers is encrypted using TLS.
- —Access controls: Access to personal data is restricted to staff who require it for legitimate operational purposes. Access is reviewed periodically.
- —Secure storage: Data is stored on servers with appropriate access restrictions and backup procedures.
- —Breach notification: In the event of a data breach that is likely to affect your rights, we will notify the relevant supervisory authority and, where required, affected individuals within the timeframes prescribed by applicable law.
No data transmission over the internet can be entirely risk-free. While we take our obligations seriously, we are not able to guarantee absolute security.
6. Your Rights
Under Thailand's Personal Data Protection Act (PDPA), you have the following rights in relation to your personal data:
You may request a copy of the personal data we hold about you and information about how it is being used.
You may request that we correct any personal data that is inaccurate or incomplete.
You may request that we delete your personal data where there is no longer a legitimate reason for us to retain it, subject to certain legal exceptions.
Where technically feasible, you may request that your data be provided to you in a structured, commonly used format.
You may object to processing based on our legitimate interests, including any direct communications you did not consent to.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right to raise a concern with the Personal Data Protection Committee (PDPC) of Thailand if you believe your data has been handled in a manner inconsistent with applicable law.
To exercise any of the above rights, contact us at [email protected]. We will respond within 30 days.
7. Third-Party Links
Our website may contain links to external websites, tools, or datasets used in our courses (such as public machine learning repositories). These links are provided for convenience and educational context.
We are not responsible for the privacy practices of external sites and encourage you to review the privacy policies of any third-party sites you visit through links on our platform.
8. Children's Privacy
Our courses and services are intended for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If you believe we have inadvertently collected data from a person under 18, please contact us promptly at [email protected] and we will take appropriate steps to delete that data.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this page periodically. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
10. Contact Information
For any questions, requests, or concerns related to this Privacy Policy or your personal data, please reach us through any of the following:
Khlong Tan Nuea
Bangkok 10110
Thailand